State Farm® Insurance Agent Jim Moore
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Ashley G
June 25, 2026
"Jim and his group of agents have been taking care of our insurance needs for at least a decade now. They have been there for us during some awful times and I mean awful. They have been nothing short of incredible. I am so glad customer service isn’t lost. We are grateful to have them in our corner when unexpected life events occur."
Cody Scott
June 15, 2026
"Can’t express how much Christin has helped me! I had a lot of questions and transferring my policies over and she has made this such an easy process! Thank you all for being the best in the business!"
Seisma EQRaffle
June 4, 2026
"Taylor Betts was great help and really easy to work with!! Thank you"
Genele Norton
February 27, 2026
"Kerrie Logan - fantastic customer service!! She worked with me from the beginning to the issuing of the policies on my home and auto and went above and beyond in contacting the roofing contractor to get me an extra discount on my home policy. Their home policy was by far the least expensive of all the quotes I received for the same amount of coverage. It was a wonderful experience and I cannot praise her enough for all the work she did and quick response times to every question that I had. I am more than pleased with the excellent customer service I received from Jim Moore State Farm and Kerri in particular!! I highly recommend this office to anyone looking for home/auto...it was just a seamless interaction that made things so much easier on me!! Thank you so much!!"
Chad Ellis
February 27, 2026
"Great service for a small business with handful of insured vehicles. Came through on some short notice items supporting special projects in the field with responsive and knowledgeable staff. Fully recommend."
Peyton Sabin
February 4, 2026
"kerrie is very helpful and patient"
Micca Legarda
January 15, 2026
"Very nice, professional. Highly recommend."
Rachel Hughes
December 11, 2025
"I have worked with Jim Moore's office for probably 15-20 years. They have always been great to work with! Jessica Retseck has been my go to person for awhile now and she's absolutely fantastic! She is fast and reliable and super down to earth and great to work with. I highly recommend Jim Moore's office!"
Honesty Templeton
December 9, 2025
"Great experience, Wasn’t expecting this process to go so easily but it did! Christin was a huge help, would highly recommend!"
Thomas
November 14, 2025
"One the best teams ever!! Helped with any question I asked and Jim is a great man. Couldn’t ask for better service."
Kathy Pendleton
October 24, 2025
"Jim Moore is the best State Farm agent!! Nelly was so helpful and sweet. I would highly recommend this office for your insurance needs! 10/10 experience and now I pay so much less for my insurance with great coverage :)"
Kirsten Galvan
October 13, 2025
"I can’t say enough great things about Jim Moore – State Farm Insurance in Bartlesville. Several people in town recommended this agency, and I totally understand why. I needed to get insurance for a 22-year-old family member (who just got a 2024 Ford Ranger that day) and I wanted him to be fully insured immediately.
From the moment I called, Nelly was absolutely wonderful to work with. She was professional, patient, and incredibly efficient. She walked me through every step of the process, explained all the options clearly, and helped me set up full coverage to make sure my family member is protected.
Thinking this would take all afternoon, I was thrilled that from the time I made the call… to having him fully insured only took 29 minutes. I was expecting it to be very expensive, as he is a 22-year-old male – I was stunned at the affordability of full coverage! Nelly also introduced me to the DriveSafe option and made sure I understood all the benefits.
If you’re looking for an insurance agency that’s friendly, fast, and knowledgeable, I highly recommend starting here. Thank you, Nelly, for making this such a smooth and stress-free experience!"
Penney Anderson
October 5, 2025
"I have been with Jim Moore for several years. When my daughter was in a car accident, I got a call within an hour, fully expecting to have a zillion things to do. Instead, it was Jim Moore calling to make sure my daughter was okay and telling me they would handle everything. They did. I had to do one thing, get an estimate. When we had recent damage to my car and our roof due to hail storms, they handled everything from start to finish. I didn’t have to do anything but get the estimates and drop off my car. They call me once a year to ensure I have the coverage I need and I am not paying for things I don’t need. I highly recommend them."
James Phipps
October 3, 2025
"Great Service! Fast, friendly, and helpful! Being able to make policy changes via e-mail is a great thing!! Their office is fast, accurate, and efficient!"
Debbie Nichols
August 13, 2025
"Dealt with Jessica, cancelled one policy for a toy hauler and added new coverage for a Motorhome. She was quick and concise in obtaining the correct info and ensured everything was correct before ending our call. Jessica was polite, professional and gave excellent customer service. Thank you Jessica!"
Corissa York
July 29, 2025
"I have been with Jim Moore's office for a very long time and have several policies, personal and business and it's always a pleasure working with his office."
Mollie Jobe
July 24, 2025
"Doug was so helpful on the phone helping me pay my bill for Home, Auto, and Life insurance! It’s nice to know I have a “neighbor” that cares."
Corbin Smith
July 21, 2025
"Very helpful, and fast response! I'm a first-time homebuyer, and Christin was very knowledgeable about the company's processes, and was able to explain our policy in layman's terms we could understand.
I have not filed a claim through this insurance company, and hopefully we never need to, however, we feel at ease knowing we'd be able to get through asap with well-informed people."
Donna Forrest
July 7, 2025
"Very nice and informative"
Jimmy Martin
June 25, 2025
"The crew here @ Jim Moore have been very very helpful in navigating me through this experience couldn’t have done this without their support and assistance, cudos to all them even the adjuster 10 stars for all them"
Rachel Totten
June 24, 2025
"Absolutely! Here’s a more casual, authentic version of the review:
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Jessica at Jim Moore State Farm has been amazing to work with! She helped my husband and me find the best insurance coverage for everything—life, business, renters, and auto. On top of that, she helped our niece get insured on her first car, and made the whole process easy and stress-free for her.
She’s super knowledgeable, patient, and always takes the time to explain things in a way that makes sense. We’ve really felt like she’s had our best interest in mind every step of the way. Jessica has truly gone above and beyond for our family, and we’re so thankful to have found her. Highly recommend!"
T
June 11, 2025
"#1 Customer Service :)"
Smokeymalaske
April 7, 2025
"Jim Moore is the absolute best State Farm insurance agency around they are always quick, professional and quality service when providing detailed RV insurance for customers in a timely manner Thank you so much to Jim and great team all State Farm Agencies could definitely learn from you and your team!!"
ben g
April 5, 2025
"Easy and stress free, Kerrie handled everything for me!"
Saeniah Rogers
April 4, 2025
"I had an excellent experience with Nelly! She was knowledgeable, patient, and helped me find the best coverage for my needs. Highly recommend her for anyone looking for personalized insurance service!"