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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley G

June 25, 2026

5  out of  5
rating by Ashley G
"Jim and his group of agents have been taking care of our insurance needs for at least a decade now. They have been there for us during some awful times and I mean awful. They have been nothing short of incredible. I am so glad customer service isn’t lost. We are grateful to have them in our corner when unexpected life events occur."
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Cody Scott

June 15, 2026

5  out of  5
rating by Cody Scott
"Can’t express how much Christin has helped me! I had a lot of questions and transferring my policies over and she has made this such an easy process! Thank you all for being the best in the business!"
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Seisma EQRaffle

June 4, 2026

5  out of  5
rating by Seisma EQRaffle
"Taylor Betts was great help and really easy to work with!! Thank you"
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Genele Norton

February 27, 2026

5  out of  5
rating by Genele Norton
"Kerrie Logan - fantastic customer service!! She worked with me from the beginning to the issuing of the policies on my home and auto and went above and beyond in contacting the roofing contractor to get me an extra discount on my home policy. Their home policy was by far the least expensive of all the quotes I received for the same amount of coverage. It was a wonderful experience and I cannot praise her enough for all the work she did and quick response times to every question that I had. I am more than pleased with the excellent customer service I received from Jim Moore State Farm and Kerri in particular!! I highly recommend this office to anyone looking for home/auto...it was just a seamless interaction that made things so much easier on me!! Thank you so much!!"
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Chad Ellis

February 27, 2026

5  out of  5
rating by Chad Ellis
"Great service for a small business with handful of insured vehicles. Came through on some short notice items supporting special projects in the field with responsive and knowledgeable staff. Fully recommend."
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Peyton Sabin

February 4, 2026

5  out of  5
rating by Peyton Sabin
"kerrie is very helpful and patient"
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Micca Legarda

January 15, 2026

5  out of  5
rating by Micca Legarda
"Very nice, professional. Highly recommend."
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Rachel Hughes

December 11, 2025

5  out of  5
rating by Rachel Hughes
"I have worked with Jim Moore's office for probably 15-20 years. They have always been great to work with! Jessica Retseck has been my go to person for awhile now and she's absolutely fantastic! She is fast and reliable and super down to earth and great to work with. I highly recommend Jim Moore's office!"
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Honesty Templeton

December 9, 2025

5  out of  5
rating by Honesty Templeton
"Great experience, Wasn’t expecting this process to go so easily but it did! Christin was a huge help, would highly recommend!"
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Thomas

November 14, 2025

5  out of  5
rating by Thomas
"One the best teams ever!! Helped with any question I asked and Jim is a great man. Couldn’t ask for better service."
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Kathy Pendleton

October 24, 2025

5  out of  5
rating by Kathy Pendleton
"Jim Moore is the best State Farm agent!! Nelly was so helpful and sweet. I would highly recommend this office for your insurance needs! 10/10 experience and now I pay so much less for my insurance with great coverage :)"
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Kirsten Galvan

October 13, 2025

5  out of  5
rating by Kirsten Galvan
"I can’t say enough great things about Jim Moore – State Farm Insurance in Bartlesville. Several people in town recommended this agency, and I totally understand why. I needed to get insurance for a 22-year-old family member (who just got a 2024 Ford Ranger that day) and I wanted him to be fully insured immediately.

From the moment I called, Nelly was absolutely wonderful to work with. She was professional, patient, and incredibly efficient. She walked me through every step of the process, explained all the options clearly, and helped me set up full coverage to make sure my family member is protected.

Thinking this would take all afternoon, I was thrilled that from the time I made the call… to having him fully insured only took 29 minutes. I was expecting it to be very expensive, as he is a 22-year-old male – I was stunned at the affordability of full coverage! Nelly also introduced me to the DriveSafe option and made sure I understood all the benefits.

If you’re looking for an insurance agency that’s friendly, fast, and knowledgeable, I highly recommend starting here. Thank you, Nelly, for making this such a smooth and stress-free experience!"
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Penney Anderson

October 5, 2025

5  out of  5
rating by Penney Anderson
"I have been with Jim Moore for several years. When my daughter was in a car accident, I got a call within an hour, fully expecting to have a zillion things to do. Instead, it was Jim Moore calling to make sure my daughter was okay and telling me they would handle everything. They did. I had to do one thing, get an estimate. When we had recent damage to my car and our roof due to hail storms, they handled everything from start to finish. I didn’t have to do anything but get the estimates and drop off my car. They call me once a year to ensure I have the coverage I need and I am not paying for things I don’t need. I highly recommend them."
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James Phipps

October 3, 2025

5  out of  5
rating by James Phipps
"Great Service! Fast, friendly, and helpful! Being able to make policy changes via e-mail is a great thing!! Their office is fast, accurate, and efficient!"
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Debbie Nichols

August 13, 2025

5  out of  5
rating by Debbie Nichols
"Dealt with Jessica, cancelled one policy for a toy hauler and added new coverage for a Motorhome. She was quick and concise in obtaining the correct info and ensured everything was correct before ending our call. Jessica was polite, professional and gave excellent customer service. Thank you Jessica!"
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Corissa York

July 29, 2025

5  out of  5
rating by Corissa York
"I have been with Jim Moore's office for a very long time and have several policies, personal and business and it's always a pleasure working with his office."
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Mollie Jobe

July 24, 2025

5  out of  5
rating by Mollie Jobe
"Doug was so helpful on the phone helping me pay my bill for Home, Auto, and Life insurance! It’s nice to know I have a “neighbor” that cares."
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Corbin Smith

July 21, 2025

5  out of  5
rating by Corbin Smith
"Very helpful, and fast response! I'm a first-time homebuyer, and Christin was very knowledgeable about the company's processes, and was able to explain our policy in layman's terms we could understand.
I have not filed a claim through this insurance company, and hopefully we never need to, however, we feel at ease knowing we'd be able to get through asap with well-informed people."
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Donna Forrest

July 7, 2025

5  out of  5
rating by Donna Forrest
"Very nice and informative"
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Jimmy Martin

June 25, 2025

5  out of  5
rating by Jimmy Martin
"The crew here @ Jim Moore have been very very helpful in navigating me through this experience couldn’t have done this without their support and assistance, cudos to all them even the adjuster 10 stars for all them"
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Rachel Totten

June 24, 2025

5  out of  5
rating by Rachel Totten
"Absolutely! Here’s a more casual, authentic version of the review:

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Jessica at Jim Moore State Farm has been amazing to work with! She helped my husband and me find the best insurance coverage for everything—life, business, renters, and auto. On top of that, she helped our niece get insured on her first car, and made the whole process easy and stress-free for her.

She’s super knowledgeable, patient, and always takes the time to explain things in a way that makes sense. We’ve really felt like she’s had our best interest in mind every step of the way. Jessica has truly gone above and beyond for our family, and we’re so thankful to have found her. Highly recommend!"
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T

June 11, 2025

5  out of  5
rating by T
"#1 Customer Service :)"
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Smokeymalaske

April 7, 2025

5  out of  5
rating by Smokeymalaske
"Jim Moore is the absolute best State Farm insurance agency around they are always quick, professional and quality service when providing detailed RV insurance for customers in a timely manner Thank you so much to Jim and great team all State Farm Agencies could definitely learn from you and your team!!"
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ben g

April 5, 2025

5  out of  5
rating by ben g
"Easy and stress free, Kerrie handled everything for me!"
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Saeniah Rogers

April 4, 2025

5  out of  5
rating by Saeniah Rogers
"I had an excellent experience with Nelly! She was knowledgeable, patient, and helped me find the best coverage for my needs. Highly recommend her for anyone looking for personalized insurance service!"