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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caitlin Conn

June 26, 2024

1  out of  5 rating by Caitlin Conn
"I will be looking more into the situation because you’ve got to be kidding me!!!!!!"
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Christie Roberts

April 23, 2024

5  out of  5 rating by Christie Roberts
"Great customer service!"
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Mary Wright

April 19, 2024

5  out of  5 rating by Mary Wright
"I can't say enough about Jim Moore State farm and his staff. Everyone that works there including Jim Moore himself are absolutely amazing. I spoke to Jessica today to go over my policy and she was so helpful and kind and let me know different ways I can get extra savings on my policy. Just speaking to her brightened my day. The prices and coverage are some of the best you can find out there and they will definitely take good care of you. Thank you again! Sincerely Mary."
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Charlotte Dausses

April 13, 2024

5  out of  5 rating by Charlotte Dausses
"The best insurance company, agent and employees in Bartlesville."
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James Brown

March 12, 2024

5  out of  5 rating by James Brown
"I have had a great personalized experience with this agency. It’s the personal touch, and checkups that make difference in insurance providers"
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Tim Inda

March 7, 2024

5  out of  5 rating by Tim Inda
"Have always been helpful to me and my family any time we needed them"
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Jim Taylor

February 26, 2024

5  out of  5 rating by Jim Taylor
"I cannot sing enough praises for Kyla and the exceptional assistance she provided me with my insurance needs. Kyla's professionalism, patience, and genuine kindness made the entire process a breeze and a delight. She went above and beyond to ensure that I fully understood my options and that all of my questions were answered promptly and thoroughly. Kyla's exceptional customer service skills stood out to me from the moment I interacted with her. She was incredibly patient, taking the time to explain complex insurance terms in a way that was easy to understand and ensuring that I felt comfortable with my choices. Her positive attitude and willingness to assist me every step of the way made me feel valued as a client. In a world where customer service can often feel impersonal, Kyla's approach was a breath of fresh air. Her attention to detail, dedication to helping others, and genuine care for her clients truly set her apart. We need more people like Kyla in the service industry – individuals who not only excel in their roles but also show compassion and empathy towards those they serve. If you are in need of insurance assistance, I highly recommend reaching out to Kyla. Her professionalism, patience, and incredible niceness are qualities that truly make a difference in the customer experience. Thank you, Kyla, for your outstanding service and for being an invaluable asset to your company. Rating: 5/5 stars ⭐⭐⭐⭐⭐"
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November 28, 2023

5  out of  5 rating by MayoMyke
"If you’re in the Bartlesville area and are looking for insurance, be sure to give Jim and the crew a chance. They have great to interact with since we joined 4 years ago. Christin, my contact, has been amazing! Be sure to give her a chance. You’ll not be disappointed."
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November 28, 2023

1  out of  5 rating by C K
"My mother worked with Jim Moore for insurance on her home and car. They kept adding things she didn’t need and told her it was for a cheaper bundle. When I went through it with her and showed the actual prices it wasn’t making anything cheaper. It was for things she wound never have insurance for. They immediately cancelled things when I called and explained I was taking over her affairs. I was just upset they took advantage of her."
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Michelle Mcguire

November 18, 2023

5  out of  5 rating by Michelle Mcguire
"I have been with Jim Moore State Farm Insurance Agency for many years now. They have excellent service and they always are there to help me whenever I need. They even called me the day before my birthday to wish me a happy birthday. I love their personalized service and how considerate they are towards me. I would recommend them to anyone."
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Alois Fisher

November 17, 2023

4  out of  5 rating by Alois Fisher
"Good people, good agent. Rates keep going up, newer car, less money, better safety rating...rates much higher. Check with progressive, almost 200 dollars cheaper if paid in full for six months. State farm 700 plus dollars, Progressive 535 dollars for six months. No brainer!!!"
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October 20, 2023

5  out of  5 rating by A M
"I worked with Heather regarding getting all of our policies transferred back to our home state. Heather was amazing at explaining all of the coverages. This included the roadside assistance and car rental/travel insurance. This was so very helpful being that we are traveling back with two vehicles and an RV. Heather put my mind at ease for traveling across several states. I highly recommend working with Heather and this insurance agency."
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Melissa Ringnalda

September 5, 2023

5  out of  5 rating by Melissa Ringnalda
"Jim Moore State Farm has been absolutely fantastic to work with. Our primary point of contact was Heather, and her assistance exceeded our expectations in every way. Moving from out of state comes with its fair share of paperwork, but Heather managed to streamline the process, making it remarkably smooth. Her communication skills, both with us and our previous agent, were exceptional. We are genuinely delighted with the outstanding service provided by Jim and Heather. It's reassuring to know that we are now part of a branch that prioritizes the well-being of their customers. Keep up the excellent work, Jim and Heather!"
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Melissa Sutton

August 30, 2023

5  out of  5 rating by Melissa Sutton
"Jim Moore was fantastic. Less than 24 hours from first phone call to completely insured!"
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Christin Paladin

August 30, 2023

5  out of  5 rating by Christin Paladin
"Wow! This is an amazing office to provide quality insurance for auto, home, life, and health. I also got an amazing credit card with cash back to pay my premiums. Thanks to Mandy, Heather, Doug, and Jim Moore for all your help and advice!"
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Jeremy Duroy

August 17, 2023

5  out of  5 rating by Jeremy Duroy
"Has always taken good care if me"
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Sally Miller

July 28, 2023

2  out of  5 rating by Sally Miller
"Usually I enjoy working with Jim, but I called about 2 weeks ago to get a home insurance quote and nobody has called me back."
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Nathan Scullawl

May 20, 2023

5  out of  5 rating by Nathan Scullawl
"Awesome people"
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vickie wickham

April 1, 2023

5  out of  5 rating by vickie wickham
"I have been with them State Farm Jim Moore for over 10 years, I have auto and home owners Insurance with them and they are always very helpful and quick with all my needs. I wouldn’t go anywhere else."
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Mauricio Bonilla

March 29, 2023

5  out of  5 rating by Mauricio Bonilla
"Good place nice people 👍"
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Jeejo Pallayi

March 9, 2023

5  out of  5 rating by Jeejo Pallayi
"Jim Moore’s office has been terrific to work with. They are the most friendly, articulate, prompt service provider we have ever dealt with. We recommend them highly!!!!"
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richard smith

March 2, 2023

5  out of  5 rating by richard smith
"I have been with them for years. Great people. Mandy, Kelia, JoBeth, Heather, and even Jim are the best people you can know."
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Stephen Payne

February 28, 2023

5  out of  5 rating by Stephen Payne
"Very helpful staff with Mandy Rossen, Jo Beth Carl, Doug Weber, and Jim Moore. Jim's the best insurance agent we have ever had. The office is nice, clean, accessible. Every time I visit, I am offered water or coffee. I do a lot by telephone."
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Christy Leigh

February 3, 2023

5  out of  5 rating by Christy Leigh
"Have had insurance here for over 30 years.. good people"
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November 9, 2022

5  out of  5 rating by J D
"Called Jim Moore’s office yesterday and am on board today. Jim explained clearly and thoroughly my choices of auto and home policies. He didn’t toss the cookie cutter policies at me that other agencies have done. This is the first insurance agency in years that I have been able to find that is customer friendly and knowledgeable, plus Jim Moore contributes a lot to the community. Very happy with this agency."