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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Nichols

August 13, 2025

5  out of  5
rating by Debbie Nichols
"Dealt with Jessica, cancelled one policy for a toy hauler and added new coverage for a Motorhome. She was quick and concise in obtaining the correct info and ensured everything was correct before ending our call. Jessica was polite, professional and gave excellent customer service. Thank you Jessica!"
We responded:
"Hey Debbie, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Corissa York

July 29, 2025

5  out of  5
rating by Corissa York
"I have been with Jim Moore's office for a very long time and have several policies, personal and business and it's always a pleasure working with his office."
We responded:
"We’re thankful for your feedback Corissa! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Mollie Jobe

July 24, 2025

5  out of  5
rating by Mollie Jobe
"Doug was so helpful on the phone helping me pay my bill for Home, Auto, and Life insurance! It’s nice to know I have a “neighbor” that cares."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Corbin Smith

July 21, 2025

5  out of  5
rating by Corbin Smith
"Very helpful, and fast response! I'm a first-time homebuyer, and Christin was very knowledgeable about the company's processes, and was able to explain our policy in layman's terms we could understand. I have not filed a claim through this insurance company, and hopefully we never need to, however, we feel at ease knowing we'd be able to get through asap with well-informed people."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donna Forrest

July 7, 2025

5  out of  5
rating by Donna Forrest
"Very nice and informative"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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James Phipps

July 1, 2025

5  out of  5
rating by James Phipps
"Great Service! Fast, friendly, and helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jimmy Martin

June 25, 2025

5  out of  5
rating by Jimmy Martin
"The crew here @ Jim Moore have been very very helpful in navigating me through this experience couldn’t have done this without their support and assistance, cudos to all them even the adjuster 10 stars for all them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Totten

June 24, 2025

5  out of  5
rating by Rachel Totten
"Absolutely! Here’s a more casual, authentic version of the review: --- Jessica at Jim Moore State Farm has been amazing to work with! She helped my husband and me find the best insurance coverage for everything—life, business, renters, and auto. On top of that, she helped our niece get insured on her first car, and made the whole process easy and stress-free for her. She’s super knowledgeable, patient, and always takes the time to explain things in a way that makes sense. We’ve really felt like she’s had our best interest in mind every step of the way. Jessica has truly gone above and beyond for our family, and we’re so thankful to have found her. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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T

June 11, 2025

5  out of  5
rating by T
"#1 Customer Service :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Smokeymalaske

April 7, 2025

5  out of  5
rating by Smokeymalaske
"Jim Moore is the absolute best State Farm insurance agency around they are always quick, professional and quality service when providing detailed RV insurance for customers in a timely manner Thank you so much to Jim and great team all State Farm Agencies could definitely learn from you and your team!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ben g

April 5, 2025

5  out of  5
rating by ben g
"Easy and stress free, Kerrie handled everything for me!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Saeniah Rogers

April 4, 2025

5  out of  5
rating by Saeniah Rogers
"I had an excellent experience with Nelly! She was knowledgeable, patient, and helped me find the best coverage for my needs. Highly recommend her for anyone looking for personalized insurance service!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kelly Logan

April 3, 2025

5  out of  5
rating by Kelly Logan
"10/10 highly recommend Kerrie! She was great! Very knowledgeable and super helpful. She was patient and answered all my questions. She went above and beyond to help me!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Aaron Snively

April 3, 2025

5  out of  5
rating by Aaron Snively
"Taylor is always so kind and helpful!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Josh Brice

April 3, 2025

5  out of  5
rating by Josh Brice
"Nellie was OUTSTANDING and very helpful when I called for a quote. Best customer service experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jerrell Martin

April 2, 2025

5  out of  5
rating by Jerrell Martin
"I definitely recommend Taylor and this office"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Olivia H

April 2, 2025

5  out of  5
rating by Olivia H
"Love how Nelly helps me everytime!! Always makes it easy :)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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chastin

April 2, 2025

5  out of  5
rating by chastin
"I definitely recommend Taylor and this office!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ike Amaro

April 2, 2025

5  out of  5
rating by Ike Amaro
"Taylor Betts is the best! Taylor was so helpful in my journey to find new insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Billy Hawe

April 2, 2025

5  out of  5
rating by Billy Hawe
"Spoke with Taylor Betts about options with my car insurance. Amazing Professionalism and even better Insurance. I would highly recommend them."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Trey Myrie

April 2, 2025

5  out of  5
rating by Trey Myrie
"I definitely recommend going to Jim Moore State Farm for any and all your insurance needs. Taylor was so nice & helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaitlin Snively

April 2, 2025

5  out of  5
rating by Kaitlin Snively
"This office is the most helpful State Farm office I have ever had the pleasure of dealing with. Taylor Betts is the absolute best help and so very sweet with helping me out getting a quote together. I recommend them to everyone to use for all of your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gina Washburn

April 2, 2025

5  out of  5
rating by Gina Washburn
"Called around shopping for a new insurance carrier and spoke to a young lady named Nelly. She was so incredibly sweet and helpful and made me feel like my questions were important! You can always tell if it's a good business if the employees are that nice! Most of the time it means they treat their employees well and respect them. If they treat their employees good then they will their customers as well. Thank you so much Nelly! Good customer service like you provided is hard to find these days!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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randall Washburn

April 2, 2025

5  out of  5
rating by randall Washburn
"We love having state farm insurance! Nelly Pendleton is an absolute sweetheart!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Randy Kolvick

April 2, 2025

5  out of  5
rating by Randy Kolvick
"I've had Jim for many years he's always gone out of the way to help me in anyway possible! I will be a customer for life"
We responded:
"Thanks Randy, it's always a pleasure to take care of you and your family! We look forward to continuing to support your insurance needs and appreciate you."