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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Michelle Mcguire

November 18, 2023

5  out of  5 rating by Michelle Mcguire
"I have been with Jim Moore State Farm Insurance Agency for many years now. They have excellent service and they always are there to help me whenever I need. They even called me the day before my birthday to wish me a happy birthday. I love their personalized service and how considerate they are towards me. I would recommend them to anyone."

Alois Fisher

November 17, 2023

4  out of  5 rating by Alois Fisher
"Good people, good agent. Rates keep going up, newer car, less money, better safety rating...rates much higher. Check with progressive, almost 200 dollars cheaper if paid in full for six months. State farm 700 plus dollars, Progressive 535 dollars for six months. No brainer!!!"


October 20, 2023

5  out of  5 rating by A M
"I worked with Heather regarding getting all of our policies transferred back to our home state. Heather was amazing at explaining all of the coverages. This included the roadside assistance and car rental/travel insurance. This was so very helpful being that we are traveling back with two vehicles and an RV. Heather put my mind at ease for traveling across several states. I highly recommend working with Heather and this insurance agency."

Melissa Ringnalda

September 5, 2023

5  out of  5 rating by Melissa Ringnalda
"Jim Moore State Farm has been absolutely fantastic to work with. Our primary point of contact was Heather, and her assistance exceeded our expectations in every way. Moving from out of state comes with its fair share of paperwork, but Heather managed to streamline the process, making it remarkably smooth. Her communication skills, both with us and our previous agent, were exceptional. We are genuinely delighted with the outstanding service provided by Jim and Heather. It's reassuring to know that we are now part of a branch that prioritizes the well-being of their customers. Keep up the excellent work, Jim and Heather!"

Melissa Sutton

August 30, 2023

5  out of  5 rating by Melissa Sutton
"Jim Moore was fantastic. Less than 24 hours from first phone call to completely insured!"

Christin Paladin

August 30, 2023

5  out of  5 rating by Christin Paladin
"Wow! This is an amazing office to provide quality insurance for auto, home, life, and health. I also got an amazing credit card with cash back to pay my premiums. Thanks to Mandy, Heather, Doug, and Jim Moore for all your help and advice!"

Jeremy Duroy

August 17, 2023

5  out of  5 rating by Jeremy Duroy
"Has always taken good care if me"

Sally Miller

July 28, 2023

2  out of  5 rating by Sally Miller
"Usually I enjoy working with Jim, but I called about 2 weeks ago to get a home insurance quote and nobody has called me back."

Nathan Scullawl

May 20, 2023

5  out of  5 rating by Nathan Scullawl
"Awesome people"

vickie wickham

April 1, 2023

5  out of  5 rating by vickie wickham
"I have been with them State Farm Jim Moore for over 10 years, I have auto and home owners Insurance with them and they are always very helpful and quick with all my needs. I wouldn’t go anywhere else."

Mauricio Bonilla

March 29, 2023

5  out of  5 rating by Mauricio Bonilla
"Good place nice people 👍"
Profile photo of Jeejo Pallayi

Jeejo Pallayi

March 9, 2023

5  out of  5 rating by Jeejo Pallayi
"Jim Moore’s office has been terrific to work with. They are the most friendly, articulate, prompt service provider we have ever dealt with. We recommend them highly!!!!"

richard smith

March 2, 2023

5  out of  5 rating by richard smith
"I have been with them for years. Great people. Mandy, Kelia, JoBeth, Heather, and even Jim are the best people you can know."

Stephen Payne

February 28, 2023

5  out of  5 rating by Stephen Payne
"Very helpful staff with Mandy Rossen, Jo Beth Carl, Doug Weber, and Jim Moore. Jim's the best insurance agent we have ever had. The office is nice, clean, accessible. Every time I visit, I am offered water or coffee. I do a lot by telephone."

Christy Leigh

February 3, 2023

5  out of  5 rating by Christy Leigh
"Have had insurance here for over 30 years.. good people"


November 9, 2022

5  out of  5 rating by J D
"Called Jim Moore’s office yesterday and am on board today. Jim explained clearly and thoroughly my choices of auto and home policies. He didn’t toss the cookie cutter policies at me that other agencies have done. This is the first insurance agency in years that I have been able to find that is customer friendly and knowledgeable, plus Jim Moore contributes a lot to the community. Very happy with this agency."

Stephen Carl

September 27, 2022

5  out of  5 rating by Stephen Carl
"I've been a State Farm customer in several states and locations for decades, but Jim Moore is by far the best agent and office I've ever had policies with. The staff are friendly and helpful, and Jim is knowledgable, considerate, and generous--he supports countless local programs and events: sports teams, scouts, schools, and others. He's interested in making sure his customers have the best insurance coverage for what they need, swift to help when you need it, and he's invested in the community, making Bartlesville a great place to live."

Amber Hargrove

September 27, 2022

5  out of  5 rating by Amber Hargrove
"I've been a customer for years and would definitely recommend. Very caring and compassionate agent and office staff."


September 27, 2022

1  out of  5 rating by N M
"I have been charged extra for a month. I have reached out to them multiple times and I never get a good reason. All I get to hear from them because you didn’t fill the form , they are from back stemming charges. They do not have a firm answer. All the operators comes with a different reason(Mandy and Heather). Really disappointed with this insurance. Please consider other insurance agencies before getting insured with them"

Lynda Wren

September 26, 2022

5  out of  5 rating by Lynda Wren
"Outstanding customer service and support. Thank you for all you do"

Stephanie Harris

April 29, 2022

5  out of  5 rating by Stephanie Harris
"They are the kindest and friendliest team ever! They make everything so simple to understand and treat you like someone they've known their whole lives! Even my 5 year old enjoys going to pay them a visit. They go above and beyond for their customers."

Kevin Susano

April 22, 2022

5  out of  5 rating by Kevin Susano
"Called these guys today to get a quote on my home in Bartlesville. Kelia was so quick at getting this done and Jim was at my house within an hour taking the required photos. I also save a lot of money by switching, and I did not make that up. I am so glad to be one of their policyholders. If you need coverages, please give these guys a call and give them the opportunity to earn your business. You will not regret it."

Gina Gammon

April 7, 2022

5  out of  5 rating by Gina Gammon
"Good people!"

John Conley

February 6, 2022

5  out of  5 rating by John Conley
"Professional, friendly, personal service."

Jean Casto

June 8, 2021

5  out of  5 rating by Jean Casto
"So helpful and friendly."